✦ Introduction
Mh777 is a trusted online betting and gaming platform in Bangladesh. We believe protecting your privacy is our responsibility — not just a legal obligation. This Privacy Policy clearly explains what information mh777 collects, why we collect it, how it is used, and how securely it is stored.
By opening an account, making a deposit, playing games, or using the mh777 app, you agree to this Privacy Policy. Please read it carefully.
1 What Information We Collect
Mh777 collects two types of information — what you provide directly and what is collected automatically.
Information you provide directly:
- Name, mobile number, and date of birth (collected at registration).
- National ID or passport details (collected during KYC verification).
- BKash, Nagad, or Rocket number (collected at the time of payment).
- Information exchanged via chat or email with the support team.
- Your preferences and profile information in account settings.
Information Collected Automatically:
- Device type, operating system, and browser type.
- IP address and approximate location.
- Time spent on the platform, pages visited, and actions taken.
- Gaming history, betting records, and transaction history.
- Usage data collected via cookies and web beacons.
2 How Your Data Is Used
Mh777 uses your information only for defined, legitimate purposes. Here is a clear breakdown of what data is used for:
| Data Type | Purpose of Use |
|---|---|
| Name & Mobile Number | Creating accounts, verifying logins, and providing customer support. |
| Identity Document (KYC) | Age verification, identity confirmation, and anti-money laundering compliance. |
| Payment Information | Processing deposits and withdrawals, verifying transactions. |
| Usage History | Platform improvements, personalized offers, and bonuses. |
| IP & Device Information | Fraud detection and security monitoring. |
| Gaming History | Responsible gaming monitoring and dispute resolution. |
4 Cookie Policy
Mh777's website and app use cookies — small text files stored in your browser or on your device that help improve your experience.
Types of cookies used by mh777:
- Essential Cookies: Essential for maintaining login sessions and core platform functionality. Disabling these will prevent the platform from working properly.
- Performance Cookies: Used to analyze which pages users spend the most time on and where they encounter issues.
- Preference Cookies: Used to remember your language, theme, and other preferences.
- Analytics Cookies: Used to understand how the platform is being used, helping us improve the quality of our services.
5 Data Protection Measures
Mh777 protects your personal data using industry-standard security technologies. Our security layers are detailed below:
256-bit SSL Encryption
All data transmitted between you and mh777 servers is protected with the highest-grade SSL encryption.
Two-Factor Authentication (2FA)
OTP verification is in place at login to block unauthorized access.
Firewall & DDoS Protection
Servers are kept secure at all times through advanced firewalls and DDoS protection.
Regular Security Audits
Our systems are regularly reviewed by independent third-party security experts.
Data Masking
Sensitive information such as mobile numbers or ID details is automatically masked.
Restricted Access Policy
Only authorized personnel can access specific data — with full access logs maintained.
6 Your Data Rights
As an mh777 user, you have important rights over your own data:
- Right to Access: You may request to know what personal information mh777 holds about you at any time.
- Right to Rectification: You may contact the support team to request a correction to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of certain data after closing your account, though some information may be retained as required by law.
- Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
- Data Portability: You can request a copy of your personal data in a structured, readable format.
- Right to Opt Out of Marketing: You may opt out of promotional emails or notifications at any time.
7 How Long Data Is Retained
Mh777 does not retain data beyond what is necessary. Retention periods vary by data type:
- Account Information: For the duration of account activity and up to 5 years after closure.
- Transaction Records: A minimum of 5 years, in accordance with financial regulations.
- KYC Documents: 5 years after verification, or as required by law.
- Gaming History: Up to 3 years after account closure.
- Support Chat Logs: Up to 2 years after the issue is resolved.
- Cookie Data: Between 1 day and 2 years, depending on the cookie type.
Once the retention period expires, data is automatically deleted or anonymized to ensure it can no longer be used to identify you.
8 Protection of Minors' Data
Mh777 is intended for users aged 18 and above. We do not knowingly collect any information from minors.
If a minor is found to have created an account on mh777, that account will be immediately closed and all associated data deleted.
9 Changes to Privacy Policy
Mh777 may update this Privacy Policy from time to time. For any significant changes, we will:
- A special notification will be displayed on the platform.
- SMS notifications may be sent to your registered mobile number.
- The "Last Updated" date at the top of this page will be revised accordingly.
Continuing to use mh777 after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly to stay informed.
10 Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:
- Email: [email protected]
- Live Chat: Log in to the platform and reach us via live chat.
- Support Hours: 7 days a week, 24 hours a day.
SSL Encryption
Every connection is secured with 256-bit SSL encryption, leaving no room for data theft.
KYC Verification
Identity verification helps prevent fraud and keeps all users protected.
Secure Database
All data stored on our servers is encrypted and governed by a restricted access policy.
We Do Not Sell Your Data
Mh777 never sells your personal data to advertising companies.
Third-Party Audits
Security experts conduct regular platform reviews to ensure the highest standards are maintained.
Instant Alerts
An immediate notification is sent if unusual login activity or behavior is detected.